We offer a 7-day return policy from the date of delivery.
1. Eligibility for Returns
To qualify for a return:
- Item must be unused and in original condition
- Product must be in original packaging
- Proof of purchase is required
2. Non-Returnable Items
- Customized or personalized products
- Used or opened DIY kits
- Clearance or special offer items
3. Damaged or Incorrect Products
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos or videos for verification.
4. Refund Process
Once the returned product is received and inspected:
- Refunds will be processed within 5–10 business days
- Refund will be credited to the original payment method
- Shipping charges and COD fees (if any) are non-refundable
5. Return Shipping
Customers may be responsible for return shipping charges unless the product is defective or incorrect.